Updating database

        Most of successful companies are widely using Customer Relationship Management ( CRM )  tools as well as Sales Force Automation systems, which are highly productive instrument of customer loyalty increase and building long term trustful relationships. Nevertheless, question of database update is still very important.

        As a part of “Database actualization” service from Adelina Call Center we work with your client data base, taking it to required by you format:

   -    We update contact phone numbers from your data base, to make them correct, working, take them in format that is easy to integrate with your calling solution ;

   -    We update address information, including change of street names, postal codes, etc.;

   -    We contact you client in order to check if information about him/her is correct and data in you client database corresponds real information about customer.

   -    We combine all received and updated information in format that is convenient for you and your managers for future use.

Technological solution of Adelina Call Center allows us making over 20000 calls per day, which guarantees work with data base of any size from small one, to data bases of huge companies.

Data base actualization is good solution for :

   ·   Inform customer ( partner ) about new products and services

   ·   Remind about products and services that you provide

   ·   Greet your customers with holidays

   ·   Receive confirmation from client for receiving news and direct mail from your company

   ·   Suggest taking part in you marketing activities or loyalty programs.